Rider Privacy Policy

INTRODUCTION

Welcome to KRUSH Rider app. This app is owned and operated by K R S H Brands Restaurant LLC, UAE. By visiting our driver app and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as 'User Agreement'). This agreement is in effect as of March 01, 2020. We reserve the right to change this User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.

Why and which personal data do we process?

Below you can see which of your data we need for which purposes and under which circumstances we share your data with others.
Personal data is information from which we can directly or indirectly relate to your person, such as first and last name, address, phone number, location data or e-mail address.

Which personal data do we process?

In order to provide our delivery service to our customers, we use various tools and systems that are absolutely necessary for the delivery of orders. We also use external and internal tools and systems to process your personal data for personnel management and business operations.
We collect, process and store the following categories of personal data within the scope of using the tools and systems:

Data categories Explanation

For what purposes do we process personal data?

We only collect your personal data if this is necessary and the purpose is legal and the processing is proportionate. Below we would like to give you more information for the purposes and legal basis:

Why do we process data for this purpose?

As part of the application process, we collect, process and store your personal data on the basis of the data you have made available to us. The purpose of the processing is to make a decision regarding the hiring or refusal of an applicant.

Categories of personal data:

• Identification data
• Contact data
• Account data

Legal basis:

Contract initiation, Art. 6 para. 1 b) GDPR

Personnel administration

We collect, process and store your personal data for the processing and creation of legally required documents and proofs as well as for the remuneration of our employees.

Categories of personal data:

• Identification data
• Contact data
• Account data

Internal communication

Different tools are used for communication between the us and our employees (in this case Rider). The purpose of the processing is the communication of necessary information.

Categories of personal data:

• Identification data
• Contact data

Legal basis:

• Performance of contract, Art. 6 para. 1 b) GDPR
• Legitimate interest, Art. 6 para. 1 f) GDPR

Delivery

To ensure a prompt delivery of the products ordered by our customers, the coordination data of our riders is collected and the order is assigned to those riders who are in an optimal region.

Categories of personal data:

• Identification data
• Contact data
• Geolocation data
• Technical data

Legal basis:

• Performance of contract, Art. 6 para. 1 b) GDPR
• Legitimate interest, Art. 6 para. 1 f) GDPR

How long do we store personal data?

We generally delete your data after the purpose has been fulfilled. The exact deletion rules are defined in our regional deletion concepts. Different deletion rules apply depending on the purpose of the processing. Within our deletion concepts we have defined various data classes and assigned rule deletion periods to them. When the retention period is met, the stored data will be deleted accordingly.
Under certain circumstances, any requests for deletion may be opposed by legal retention periods, which prevent us from deleting the stored data for a fixed minimum period of time. In order to comply with these legal requirements, we block the relevant data after the purpose has been fulfilled and thereby guarantee data completeness and data integrity.

With which data processors and why do we share personal data?

We never give your data to unauthorized third parties. However, as part of our work we obtain the services of selected service providers and give them limited and strictly monitored access to some of our data. However, before we forwarding personal data to these partner companies for processing on our behalf, each individual company undergoes an audit. All data recipients must meet the legal data protection requirements and prove their data protection level with appropriate proofs.

CONTACT INFORMATION

If you have any questions or comments about these our Terms of Service as outlined above, you can contact us at:
feedback@locale.ae
PO Box 390527
Dubai, UAE